Work Experience
Selangor Human Resource Development Centre | Selangor, Malaysia
- Deployed and containerized Fleetbase logistics software using Docker and AWS EC2.
- Integrated Google Maps and Twilio APIs for real-time tracking and notifications.
- Worked on mobile app development with Android Studio, linking it to backend services.
- Built AI chatbot systems using Dify and implemented Retrieval Augmented Generation.
- Researched automation tools like Lang Flow for workflow optimization.
DYODD SDN Bhd | Selangor, Malaysia
- Built chatbots and AI agents using LLMs to automate customer interactions.
- Fine-tuned GPT-based models for task-specific performance.
- Extended Salesforce features, enhancing internal workflows.
- Worked across the software development lifecycle in an agile team.
Projects
A group project, where I specified the requirements, designed UI components, and implemented features (tracking progress, rewards, workout difficulties, and milestones).
An AI model was used as a website chatbot to handle customer inquiries.
A set of Malaysian laws regulates the management of buildings, common property, and related matters. Python was integrated with Visual Studio Code through Facebook Messenger.
Added a new button for cloning any existing record. A follow-up email is to be sent to the customers to check the quality of the service.
Configured Fleet Base locally using Docker, a logistics management and e-commerce platform, and added Google Maps API for driver and order tracking. Integrated the local host dashboard into the Android application, The Navigator.
Utilized App scripts, Google tools (i.e., sheets, forms), and webhooks through Zapier. These were linked to WhatsApp. Additionally, JavaScript and SQL were employed.
A Facebook group is automatically created after submitting a Google form, which includes the group name, image, visibility, and membership details.